We Offer Accessible, High-Quality Dental Services for DVA Card Holders
Access high-quality dental care as a DVA card holder, with services designed to support your oral health in a stress-free environment.
Understanding Dental Care Benefits for DVA Card Holders
The DVA program offers eligible veterans access to extensive dental care benefits, often fully subsidised. This arrangement allows them to receive professional dental services without financial concerns. At our clinic, we proudly accept DVA cards, offering a convenient payment option. Our mission is to make essential oral health care both available and affordable for those who have served.
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Eligibility Criteria for Dental Services for DVA Card Holders Explained
Veterans with a DVA card are entitled to a variety of dental services designed to support their oral health and well-being. Below are the general eligibility criteria for receiving dental services under the DVA program:
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You must hold a valid DVA Gold or White Card issued by the Department of Veterans’ Affairs to qualify for services.
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Dental treatments must be deemed clinically necessary and fall within the scope of your DVA card entitlements.
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White Card holders are eligible only for dental care directly related to their accepted conditions as approved by the DVA.
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Certain complex or high-cost procedures may require prior approval from the Department of Veterans’ Affairs before treatment can begin.
Flexible and Affordable Payment Options for Stress-Free Dental Care
We offer a flexible, budget-friendly payment structure to make quality dental care accessible. Our dental clinic partners with major health funds to support your needs.
Child Dental Benefits Schedule
Eligible children can receive up to $1,052 over two years for essential dental treatments, which promote healthy smiles and oral health.
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Dental Services for DVA Card Holders
DVA cardholders can access comprehensive dental services that provide high-quality care, ongoing support, and better outcomes for their oral health needs.
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Bupa Members First Preferred Provider
As a preferred provider, eligible Bupa members enjoy enhanced benefits, reduced treatment expenses, and access to reliable dental care for eligible members.
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Nib First Choice Preferred Provider
Nib First Choice members gain access to exceptional dental care, reduced treatment costs, and exclusive benefits for a seamless and stress-free experience.
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CBHS Choice Network Preferred Provider
The CBHS Choice Network offers members access to high-quality dental services, lower treatment costs, and additional benefits designed for member convenience.
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MediPay
MediPay offers quick, flexible loans, allowing patients to conveniently manage their dental costs and access quality dental care whenever needed.
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Zip
Zip allows patients to break dental costs into manageable instalments, making essential treatments accessible, affordable, and budget-friendly without financial stress.
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Afterpay
Afterpay allows patients to split dental treatment costs into four interest-free payments, providing flexibility, convenience, and accessible options for essential care.
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smile.com.au
Save on dental treatment in Tweed Heads with smile.com.au membership—no waiting periods, no caps, and no exclusions, just hassle-free savings on dental care.
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We Accept All Health Funds at Tweed Family Dental
Tweed Family Dental accepts all health funds and is a preferred provider for CBHS Health Fund, Bupa, and nib, giving you more flexibility when paying for treatments. With HICAPS available, you can claim your benefits instantly, reducing upfront costs.
Frequently Asked Questions
Browse these FAQs to learn more about how DVA cards can help you access quality dental care services.
What dental treatments are covered for DVA card holders?
The Department of Veterans’ Affairs (DVA) provides dental care benefits to eligible veterans through the Gold and White Cards. These cards grant them access to necessary treatments, helping them maintain their oral health. Covered treatments include:
- General Dental Care:
This covers routine check-ups, cleanings, and basic restorative procedures that help maintain oral health and prevent future dental issues.
- Major Dental Services:
These services include treatments like crowns, bridges, and dentures, provided they are deemed clinically necessary for the patient.
- Emergency Dental Care:
Urgent treatments are included to address severe dental issues or provide immediate pain relief in emergencies.
- Preventive Treatments:
Preventive care includes services like fluoride applications and oral hygiene education, which aim to prevent dental problems and support overall oral health.
How do I confirm if my treatment is covered by my DVA card?
To confirm if your treatment is covered by your DVA card, you need to follow a few simple steps:
- Identify Your Card Type:
Check whether you hold a Gold or White DVA card. Gold Cards cover all clinically necessary treatments, while White Cards are limited to specific accepted conditions.
- Gather Necessary Information:
Prepare your DVA card details, including the card colour, file number, and information about the treatment or procedure you are seeking.
- Contact Your Provider:
Speak with your healthcare provider or dentist to confirm if they accept DVA cards and whether your treatment is covered. They may check directly with DVA for eligibility.
- Call DVA for Confirmation:
Contact the DVA Health Provider line at 1800 550 457 and select the appropriate options for eligibility checks or prior approvals. Provide all required details to confirm your cover.
Are there limits on how often I can access dental treatments?
How often you can access dental treatments under the DVA program varies. Below are the key factors that determine the frequency:
- Clinical Necessity:
Treatments must be deemed clinically necessary by your dentist based on your oral health condition. This means that the frequency of care is determined by your specific dental needs, such as managing ongoing issues or preventing further complications.
- Treatment Type:
Different types of dental procedures may have varying cover limits. For example, routine check-ups and cleanings are generally more flexible in terms of frequency. On the other hand, high-cost procedures like crowns or bridges may have stricter limits or require prior approval.
- Card Holder Status:
Gold Card holders are eligible for all clinically necessary dental treatments without specific limits on routine care. Meanwhile, White Card holders can only access treatments related to their accepted conditions, which may limit how often they can receive care.
- Program Guidelines:
Some treatments are subject to additional rules, such as annual monetary limits (AML) or prior approval requirements. These guidelines help distribute resources fairly and align treatments with DVA policies.
Can dependants of DVA card holders access dental services, too?
Yes, dependants of DVA card holders may be eligible to access dental services under certain conditions:
- Residency Requirements:
Dependants must be legal residents and meet the residency criteria outlined by the DVA to access dental benefits.
- Relationship to the Card Holder:
Dependants must demonstrate their relationship to the veteran, such as being a spouse, widow(er), or child. Documentation like marriage or birth certificates may be required to confirm this connection.
- Card Type:
Dependants may be eligible for dental services if they receive the War Widow(er)’s Pension or compensation under the MRCA. Eligibility also applies to recipients of the Orphan’s Pension or dependent children of a deceased veteran under specific conditions. However, dependants of White Card holders are not eligible, as White Cards only cover the veteran’s accepted service-related conditions.
- Provider Acceptance:
The chosen dental provider must accept DVA cards and confirm that they provide services for eligible dependants. It is important to check with the clinic regarding cover and available treatments.
Visit the DVA website for more information.
How do I book an appointment using my DVA card benefits?
Booking an appointment using your DVA card benefits at our clinic is a simple process. Follow these steps:
- Contact Our Clinic:
Reach out to us to schedule your appointment. Let our staff know that you are a DVA card holder and specify whether you hold a Gold or White Card.
- Provide Your DVA Card Details:
Share your DVA card number and any relevant information when booking. This allows us to verify your eligibility for dental services with the Department of Veterans’ Affairs.
- Confirm Treatment Cover:
Inform us about the treatment you require, and we will confirm whether it is covered under your DVA benefits. If prior approval is needed for certain treatments, we can assist in submitting the request to DVA.
- Finalise Your Appointment:
Once eligibility and cover are confirmed, we will finalise your booking and provide you with all the necessary details for your visit.
What should I bring to my appointment as a DVA card holder?
It’s important to bring the necessary items to your dental appointment to facilitate access to your entitled benefits and streamline the process. Here’s a checklist of what you should bring:
- DVA Card:
You should bring your Gold or White DVA card to confirm your eligibility for dental services.
- Referral Letter (if applicable):
If your treatment requires prior approval, you must bring any referral letters from your healthcare provider. This is also necessary if the treatment is related to a specific condition covered under a White Card.
- Medical History:
You should include details of past treatments and conditions that are relevant to your oral health.
- List of Medications:
It is important to provide an up-to-date list of any medications you are currently taking to help avoid potential interactions during treatment.
- Oral Health History:
You should bring records of previous dental treatments, if available, especially for ongoing or complex issues.
- Personal Identification:
Some clinics may require additional identification for verification purposes, so it is advisable to bring a valid form of ID.
