
We Are Your Trusted Bupa Members First Preferred Provider in Tweed Heads
As a Bupa Members First Preferred Provider, our clinic offers quality dental care with cost-saving benefits. Eligible members can enjoy reduced fees on various treatments.

Maximise Your Bupa Benefits with a Members First Preferred Provider
Tweed Family Dental is proud to be a Bupa Members First Preferred Provider, offering quality care with added value for your dental treatments. As part of this network, members can access exclusive benefits that reduce out-of-pocket expenses while keeping your oral health a priority. Choosing Tweed Family Dental means receiving exceptional care while making the most of your Bupa membership.
Take the First Step Towards a Healthier Smile; Contact Us

Enjoy More Savings on Dental Care With Your Bupa Membership
Get greater value from your Bupa membership when you visit Tweed Family Dental. As a Bupa Members First Preferred Provider, we offer exclusive benefits to help you reduce treatment costs and maintain oral health:
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Bupa members can receive up to two dental checkups per year, which are fully covered, without affecting their yearly limits.
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Bupa fully covers general dental fillings within yearly limits, helping reduce out-of-pocket expenses for these essential treatments.
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Tweed Family Dental offers lower out-of-pocket costs for many treatments through its set fee agreements under the Bupa Members First network.
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The clinic also provides on-the-spot claiming with HICAPS, allowing instant health fund payments during your dental appointment.

Flexible and Affordable Payment Options for Stress-Free Dental Care
We offer a flexible, budget-friendly payment structure to make quality dental care accessible. Our dental clinic partners with major health funds to support your needs.
Child Dental Benefits Schedule
Eligible children can receive up to $1,052 over two years for essential dental treatments, which promote healthy smiles and oral health.
Dental Services for DVA Card Holders
DVA cardholders can access comprehensive dental services that provide high-quality care, ongoing support, and better outcomes for their oral health needs.
Bupa Members First Preferred Provider
As a preferred provider, eligible Bupa members enjoy enhanced benefits, reduced treatment expenses, and access to reliable dental care for eligible members.
Nib First Choice Preferred Provider
Nib First Choice members gain access to exceptional dental care, reduced treatment costs, and exclusive benefits for a seamless and stress-free experience.
CBHS Choice Network Preferred Provider
The CBHS Choice Network offers members access to high-quality dental services, lower treatment costs, and additional benefits designed for member convenience.
MediPay
MediPay offers quick, flexible loans, allowing patients to conveniently manage their dental costs and access quality dental care whenever needed.
Zip
Zip allows patients to break dental costs into manageable instalments, making essential treatments accessible, affordable, and budget-friendly without financial stress.
Afterpay
Afterpay allows patients to split dental treatment costs into four interest-free payments, providing flexibility, convenience, and accessible options for essential care.
smile.com.au
Save on dental treatment in Tweed Heads with smile.com.au membership—no waiting periods, no caps, and no exclusions, just hassle-free savings on dental care.
We Accept All Health Funds at Tweed Family Dental
Tweed Family Dental accepts all health funds and is a preferred provider for CBHS Health Fund, Bupa, and nib, giving you more flexibility when paying for treatments. With HICAPS available, you can claim your benefits instantly, reducing upfront costs.
Frequently Asked Questions
Explore information about Bupa benefits, claiming processes, and how Tweed Family Dental helps you make the most of your cover.
What should I bring to my appointment to claim Bupa benefits?
To claim your Bupa benefits at Tweed Family Dental, it’s important to bring the right items for a smooth appointment experience. Here’s what you should bring when using Bupa to access your benefits:
- Bupa membership card:
This card allows the clinic to confirm your membership and process your health fund payment on the spot.
- Government-issued photo identification:
Present your driver’s licence or passport to confirm your identity and match it with your membership details.
- Health fund policy details:
Bring a copy of your Bupa cover summary to confirm your level of cover and available benefits.
- Valid payment method:
If your cover does not fully pay for the treatment, you will need a debit or credit card for the balance.
- Referral letters (if applicable):
For certain treatments, a referral letter may be necessary to confirm eligibility for Bupa benefits.
Bringing these items helps the clinic process your benefits quickly, letting you focus on your dental care with confidence. Being prepared helps you get the most out of your Bupa membership while keeping your experience simple and stress-free.
Do I need to serve waiting periods before claiming Bupa dental benefits?
Yes, you need to serve waiting periods before claiming Bupa dental benefits, depending on the treatment covered under your health fund. Here are the waiting periods for different services with Bupa:
- Major dental and orthodontics:
12 months
- Purchase of health aids and appliances:
12 months
- Hiring and adjustments of health aids and appliances:
6 months
- All other treatments included in your cover:
2 months
Understanding waiting periods helps you plan dental treatments better and avoid unexpected costs during your care. Knowing these timelines allows you to fully prepare for dental treatments while using your Bupa cover.
Are there any out-of-pocket costs for dental treatments under Bupa Members First?
Yes, there may be out-of-pocket costs for dental treatments under Bupa Members First, depending on your cover and service type. Bupa offers no-gap dental for selected services, including up to two checkups per year with eligible cover. General dental fillings may also be fully covered within yearly limits, depending on your level of health fund cover. Treatments not included in no-gap benefits or exceeding yearly limits may result in additional costs for the patient.
Does Tweed Family Dental offer on-the-spot claiming with HICAPS for Bupa members?
Yes, Tweed Family Dental offers on-the-spot claiming with HICAPS for Bupa members, simplifying the payment process. HICAPS instantly processes your health fund payment, so you only pay any remaining balance after the claim is lodged.
What happens if I exceed my yearly limit for dental claims?
Once you reach the yearly limit for a specific service, you will need to cover the full cost of further treatments. Each service has a different limit, which resets on the first of January every calendar year. Unused benefits do not roll over, so any remaining balance expires at the end of the year. Reviewing your cover helps you stay aware of your limits and plan treatments before they reset.
Can I claim 100% back on all dental services with Bupa Members First?
No, you cannot claim 100% back on all dental services with Bupa Members First, as it only applies to selected treatments. The following services are fully covered if you have eligible Bupa Members First Ultimate cover with General Dental selected:
- Routine dental checkups:
Receive 100% back on up to two routine checkups per year without affecting your yearly limits.
- General dental fillings:
Receive 100% back on general fillings, but only within the yearly limits of your health fund cover.
These benefits make it easier to maintain regular dental care while reducing out-of-pocket costs for preventative treatments. Reviewing your Bupa policy helps you understand which treatments are included in your cover and any yearly limits that may apply.
Join Our Family of Happy Patients; Schedule Your Visit Today!
Experience exceptional care with our trusted dentist in Tweed Heads. Book your appointment today and take the first step towards maintaining a healthier, brighter smile for you and your family.